Dear Customer,

Please note that we are a franchise operation. Each site is owned and operated by an individual Franchise Partner.

In order to quickly and satisfactorily resolve your complaint, we advise you to contact the Franchise Partner of the car wash that you received your service at or return to the site and ask to speak with the Manager.

You can find the contact details here:

If you have already spoken with the car wash and would like to discuss your complaint further, please click here to send us the relevant information. A member of our Customer Service team will contact you within 7 days of receiving the information.